The terms ‘Front’ and ‘Back Office’ are used in business to refer to the form of office work conducted. In general the front office interacts with customers/clients and handles the day-to-day activity. The back office is where management leads the organization and handles the underlying financial affairs.
The office is really two types of offices, front and back. The front office includes the receptionist and the customer interaction; whereas the back office is comprised of the management team and professionals.