The terms ‘Front’ and ‘Back Office’ are used in business to refer to the form of office work conducted. In general the front office interacts with customers/clients and handles the day-to-day activity. The back office is where management leads the organization and handles the underlying financial affairs.
The office management section of Businessecon.org is dedicated to proper policies, procedures and techniques related to front and back office management. This section provides education and guidance related to identifying the proper culture and environment and developing best practices to fulfill the requirements of proper small business operations.
Every small business has a physical spot to process paperwork, whether it’s a notebook in a truck for a contractor or a large building complex with tens of employees for a multi-million dollar operation, the paperwork has to get processed somewhere. But there is more to this than the physical facility, it is more about the people and process involved that define the office.