Personnel Issues

Employees bring isues with them from home, from their interactions with others etc. The culture in the work environment is essential in controlling these issues. The use of a policies and procedures manual sets the tone for all in the office and in the field.

Cost Drivers in Small Business

Cost Drivers in Business

The textbook answer defines cost drivers as those factors that determine the overall cost of operations.  As an example, in manufacturing the cost drivers may be processing time or number of steps to produce the product.  In service, the cost drivers could be the actual ratio of billable to non-billable time.

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Introduction to Human Resources Management

Human Resources Management

Matching the right person to the right job is the primary objective of any human resource manager. If you had a company of highly trained, well informed, and happy staff, you would control the best place to work in the whole wide world. So to me, the best place to work is Santa’s Workshop.

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