The hotel business has one tenet that stands above all other hospitality based business standards. Get heads on beds. Why does this one business standard have so much more value than any other? Well, it is simple, the fixed cost of operations for hotels are over 70% of all costs. Therefore any additional guest sleeping in one of the rooms adds significantly to the potential profit of the hotel.
Hotel management is a management style incorporating customer service and facilities management as the primary responsibilities. The business dynamics are different as occupancy levels are critical to financial success.