Recent Articles

What is service?

Service = Timeliness and Accuracy. These are the two primary characteristics every small business needs to understand to provide good customer service. Learn about these two attributes and deliver great customer service.

Carpet Cleaning Service – Margins and Expenses

03/27/2015

A very common small business in the service industry is the carpet cleaner.  Many owners of such businesses desire to know the margins and of course the associated operating expenses involved.  This article addresses these two questions and I’ll [...]

Service Equals Timeliness and Accuracy

11/29/2012

In the world of accounting, we stand on two principles; timely and accurate information for the client.  Without either, the client can’t make good decisions.  As accountants our job is to record economic transactions and report this information [...]